Since every item is custom tailored, we will be more than happy to exchange the dress if there is damage to the item not caused by the courier, or if the sizing is not right due to the designer's fault, however there will be no refunds. Please let us know of the problem within 48 hours of receipt, and return the item within 15 days in its original packaging once we have approved the exchange. Outfits that have evidence of wear or stains cannot be accepted for exchange. To avoid dresses of wrong measurements, we advise our customers to carefully read and understand the size chart or contact the designer personally while submitting their measurements to assure best fit. You must realize that the original product may differ from the one shown on the website. Returning an item without prior communication to fashionveer.com will not result in automatic credit to you, fashionveer.com is not liable for damage or delays caused by the mail courier. Mailing costs for shipments back to fashion veer are customer's responsibility.
Color Disclaimer Customers should be aware that colors seen on a monitor will be slightly different than the actual outfits due to several factors, including: Monitor settings, Room lighting factors, etc.
For practical purposes, the color and fabric pattern variations may occur. We appreciate your understanding in this regard and fashionveer.com will not be held liable for and credit card claims/refunds.